Hospitality Skills Training 

The Hospitality industry has undergone tremendous change in recent years as new technologies continue to converge with the experience economy. The combination of mobile-first, social media, and online reviews and apps have pushed this industry forward at an accelerated pace and made it increasingly competitive. Hospitality professionals now need continuous learning more than ever to deliver the best service possible to their guests and keep the company in good standing in the eyes of customers.

180 Skills provides a learning platform to deliver onboarding and ongoing training to employees across every facet of the company, from desk clerks to kitchen staff to housekeeping. Because courses and learning paths can be assigned by role, manual tasks are dramatically reduced, and all activity is automatically tracked for streamlined management and enforcement. It’s the simple, flexible solution for workers who may not have high technical skills and may not have a traditional work area at which to sit and learn.

180 Skills is the choice for hospitality companies because the 180 Skills course library  teaches essential hospitality specific skills including:

  • Industrial Maintenance
  • Electrical
  • Basic Math & Geometry
  • Career Building
  • Communications
  • Conflict Resolution
  • Critical Thinking
  • Customer Service
  • Diversity & Inclusion
  • Managing Money
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Networking
  • Personal Branding
  • Problem Solving
  • Project Management
  • Stress Management
  • Study skills
  • Team Building
  • Team Dynamics
  • Technical Writing
  • Time Management
  • Workplace skills
  • Workplace Organization
  • Quality Management
  • Cost of Quality
  • Six Sigma
  • Diversity & Inclusion
  • COVID-19 Safety
  • PPE
  • Hazardous Materials
  • Workplace Safety
  • Material Handling Safety
  • Electrical Safety

We streamline the learning requirements by automating course assignments and tracking all activity. The 180 Skills training system enables L&D teams to easily create and organize different training types by role to keep skills current and reduce risks.

Our hospitality skills training solutions are also proven to reduce employee turnover and increase job satisfaction, which can significantly decrease costs.

Key features and benefits for hospitality:

Hospitality-focused courses

Choose from a rich supply of content in the 180 Skills course library to improve the skills of hospitality workers. Offer short, SME-tested courses in areas such as customer service, communication and social skills.

Skills Courses for Everyone in the Organization

The 180 Skills course library offers more than 800 relevant, skills courses to help employees perform better. Choose from topics such as technical skills, personal development, communication, computer skills, conflict management, health and safety, and many more.

Compliance management

180 Skills enables you to manage toward key industry compliance training requirements  including OSHA, ISO, and other regulatory mandates.

Easy for non-technical learners

Even employees with limited software experience can easily navigate the 180 Skills Training System and swiftly complete courses. Our graphically focused skills courses engage people in the content rather than frustrating them with the learning system itself.

Tracking and reporting

Utilize built-in reports to track employees’ training activities, learning progress, and measure the success of the training program based on course completions, quiz results, and content access.

Toughest security

The 180 Skills platform securely stores your content and user information behind a hardware firewall. All data is transferred over HTTPS and keyed with a private certificate. Add to that data encryption, strict authentication and application security, and updates that occur with little to no impact on users.

Scalability and flexibility

To train multiple member companies, you need a solution that scales to large numbers of users and offers limitless flexibility in how the learning program is managed and delivered.

It’s time to solve your manufacturing workforce talent problem once and for all.